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  • What certifications does Aksem Baby have?
    We are GOTS and OEKO-TEX certified. You can see our accreditations and read about them in detail under the About us menu.
  • Do you offer private label services?
    Yes, we do offer private label services. Please contact us to see our available garments or check .
  • Can you manufacture my own designs?
    Yes, we can. if you submit your own design, please make sure it contains all specifications and pantone colours of the design.
  • Do you provide samples? How much do samples cost?
    Yes, we do provide paid samples. We prepare samples in 10 to 14 working days according to the given specification. Each design cost 100 Euro including 2 different size and shipping cost. Once the sample is ready we send via express air shipping to your address. If samples are approved, we start to bulk production.
  • What is the minimum order quantity for private label services?
    The minimum order quantity for private label garment is subject to multiple circumstances. Please contact us to receive an offer. It is free without any obligations.
  • What is the minimum order quantity for manufacturing my own design?
    Our minimum order quantity is 500 pcs in total per design (including sizes). A price offer is given based on the total number of the order. Minimum orders can be adjusted according to your requirement. Please keep in mind that any order below 1.500 pieces (in total) costs extra 3 Euro/pcs.
  • How long does it take to manufacture my order?
    We manufacture your order in between 30 to 35 business days. It might be earlier if we are not fully booked. For private label production time please contact us by email.
  • Can you help with product design?
    Yes, our team can help you with creating your own designs.
  • Do I have to pay the whole cost in advance?
    No. We charge %50 in advance, %50 once the products are ready to be shipped.
  • What payment methods do you accept?
    You can pay via bank transfer or link payment with CC.
  • Do you ship worldwide?
    Yes, we ship all over the world. We help you find a shipping company if you don’t have one already. We deliver to any European country in 8-12 days. (Lately we have sent several shipments to Germany- an 1500 pcs order’s shipping cost is approximately 400 euros and a 3000 pcs order’s approx. 550 euros.) We can also ship via air cargo with DHL - To the EU 1 kg/volume is 4,5 euros. (850 pcs baby sleeping Bag shipped via DHL costed 750 euros)
  • Do I have to pay custom tax?
    If you are based in any EU countries, you will not have to pay custom tax. We provide you with an ATR document. For countries, outside of the EU please get in touch with your own customs authority for tax information.
  • Are all of your garments made in Turkey?
    Yes, all of our garments are made in Turkey.
  • What fabrics do you work with?
    Primarily we work with organic cotton, modal, muslin and 100% cotton fabrics.
  • How can I contact Aksem Baby?
    You can contact us at or at the bottom of our Home page through the contact sheet. We are happy to help and answer all of your questions.
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